Privacy Policy

Introduction

At Angry Panda Customs, a trading name of Craig Paul Design Ltd (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with us.

1. Information We Collect

The following types of personal information may be collected:

1.1 Information You Provide to Us:

  • Please provide your name, email address, phone number, and postal address.

  • When you make a purchase, we provide your payment details.

  • We collect any information you supply when reaching out to us or filling out forms on our website.

1.2 Information We Automatically Collect:

  • You should know your IP address, browser type, and operating system.

  • The statistics include page visits, time spent on pages, and other usage information.

  • We use cookies and similar technologies to improve your experience.

1.3 Information from Third Parties:

  • Payment processors and delivery services provide data for fulfilling orders.

  • You may receive information from social media platforms if you engage with our profiles.

2. How do we use your information?

We may use your personal information for the following purposes:

We are responsible for processing and fulfilling your orders, which includes payment and delivery.
We aim to communicate with you regarding your orders, account, or enquiries.
We strive to enhance our website, products, and services.
2.4 If you have given your consent, we will send you promotional emails, offers, or updates.
We must adhere to our legal responsibilities or uphold our terms and conditions.

3. Cookies and Tracking Technologies

3.1 We use cookies to enhance your browsing experience and gather usage data. Cookies are small files stored on your device when you visit our website.
3.2 You can manage or disable cookies in your browser settings, but this may affect the functionality of our website.

4. Sharing your information.

We will never sell your personal information. However, your information may be shared with:

4.1 Service Providers:

  • There are third-party companies that help with payment processing, shipping, or marketing.

4.2 Legal Authorities:

  • We must comply with legal requirements or safeguard our legal rights.

4.3 Business Transfers:

  • If there is a merger, acquisition, or sale of assets, the new owner may receive your information.

5. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this policy: comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your rights.

You have the following rights regarding your personal information:

6.1 Access: Request a copy of the personal data we hold about you.
6.2 Correction: Request that we correct any inaccuracies in your data.
6.3 Deletion: Request that we delete your personal data, subject to legal and contractual obligations.
6.4 Opt-Out: Opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

7. Data security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure. However, we cannot guarantee the 100% security of any online data transmission or storage system.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies when visiting them.

9. Changes to this privacy policy

We reserve the right to update this Privacy Policy at any time. We will post changes on this page along with a revised “last updated” date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

  • Email: sales@angrypandacustoms.com

  • Address: Homedowns Farmhouse, Homedowns, Tewkesbury, Glos. GL20 7BQ

Effective Date: 03-01-2025